Melbet Terms and Conditions for Bangladesh
Melbet Terms and Conditions for Bangladesh define the rules for creating an account, placing bets, receiving winnings, and using the platform. Only individuals aged 18 or older who are legally permitted to gamble in their location may register. Creating an account or placing a bet confirms that the user accepts these terms and the current Rules of Acceptance of Bets. Melbet may reject, recalculate, or invalidate activity that violates the applicable rules. Users should review the latest version before registering, depositing funds, or placing a wager.
Melbet Account Rules
Each user may create only one Melbet account. Accounts connected through the same IP address, household, email address, bank card, electronic wallet, or other payment method may be treated as linked and reviewed by the security team.
Users must provide accurate personal and contact information. Registered payment methods should belong to the account holder. Creating duplicate profiles, using another person’s details, or providing false information can result in account restrictions.
When a violation is detected, linked accounts may be blocked for up to two months while bets, bonuses, and winnings are reviewed and recalculated. Melbet also reserves the right to refuse registration or reject a bet without providing a specific reason.
Betting Policy
Melbet may update its betting rules when operational or regulatory changes are required. New conditions do not normally change the settlement terms of bets that were accepted before the update.
The following rules apply to bet acceptance and calculation:
- Melbet may refuse or limit a bet without explanation.
- A bet accepted because of a technical, pricing, or staff error may be declared invalid and settled at odds of 1.00.
- Bets on an event suspected of manipulation or unsportsmanlike conduct may be temporarily suspended.
- If an authorised sports organisation confirms misconduct, related bets may be voided and settled at odds of 1.00.
- An obvious error in the displayed odds may be corrected using the market odds available for the actual result.
- A bet calculated incorrectly may be recalculated after settlement.
If recalculation causes the account balance to become negative, the user must restore a positive balance before placing additional bets. Bets accepted between the original calculation and its correction remain subject to the applicable settlement rules.
Winnings and Claims
Winnings are calculated using the event results recognised by Melbet. A user who disagrees with a result or settlement should provide official information from the relevant sports federation or event organiser. Results published by another bookmaker are not considered sufficient evidence.
A claim concerning incorrectly calculated winnings should include:
- the Melbet account number;
- the event name, date, and time;
- the amount of the bet;
- the selected outcome and odds;
- the calculated winnings;
- a clear explanation of the disagreement.
Claims must normally be submitted within 10 days of settlement. Claims related to Cyber-Live games, excluding esports, should be submitted within 72 hours after the event ends. Requests received after the applicable period may not be reviewed.
Verification and Anti-Fraud Measures
Melbet may investigate activity that indicates fraud, misuse, or an attempt to gain an unfair advantage. This includes creating multiple accounts, using automated betting software, exploiting arbitrage situations, misusing loyalty programmes, or using an account in a way that violates the betting rules.
Depending on the results of the investigation, Melbet may:
- cancel or recalculate affected bets;
- remove bonuses and related winnings;
- close the account and return eligible deposited funds;
- temporarily suspend payments;
- report suspected illegal activity to the relevant authorities.
The security team may request an identity document, proof of address, payment confirmation, or other information needed to verify the user and the source of account deposits. A video verification call may also be required.
Payments can remain suspended until the requested checks are completed. Verification normally takes up to 72 hours after all required documents are received, although additional checks may extend this period. If the submitted information is false, incomplete, or inconsistent, Melbet may cancel bets, restrict the account, and suspend financial transactions.
Changes to the Terms and Liability
Melbet may amend these Terms and Conditions or introduce additional rules. An updated version becomes effective after it is published on the platform. Users are responsible for checking the current terms and any rules attached to individual bets, promotions, deposits, or withdrawals.
To the extent permitted by applicable law, Melbet is not responsible for losses caused by connection failures, device problems, interruptions, outdated third-party information, or incorrect use of the platform. Technical mistakes, typographical errors, and omissions may be corrected when identified.
If this summary differs from the complete rules displayed during registration or inside the account, the current terms published by Melbet take priority. Users who do not accept an updated version should stop using the account and contact support regarding any remaining balance.